Privacy Policy

Your privacy is important. This document outlines the types of personal information received and collected when you use this site, as well as some of the steps taken to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.

Your use of this site indicates your agreement to abide by the Terms in effect.

Personal Information

This website collects personally identifiable information from the visitors to our website only on a voluntary basis.

This information is collected if you sign up to join our email list or request some other service or information from us. If you choose to sign up to any of our free information via email, you will also be subscribed to regular email updates based on your interest once signed up.

The information collected is internally reviewed, used to improve the content of our website, notify our visitors of updates, and respond to visitor inquiries. Email addresses are also used to improve the Facebook user experience and advertising on the Facebook advertising platform.

Once information is reviewed, it is discarded or stored in our files. Personal information received from any visitor will be used only for internal purposes and will not be sold or provided to third parties.

What information does this site collect?

We may collect, store and use the following kinds of personal data:

  1. Information about your visits to and use of this website;
  2. Information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
  3. Information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications;

Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

In addition to the uses identified elsewhere in this privacy policy, we may use your personal information send information (other than marketing communications) to you which we think may be of interest to you by post or by email or similar technology, send to you marketing communications relating to our business which we think may be of interest to you by email once you’ve opted in to our website with your email address. You can inform us at any time if you no longer require marketing communications to be sent by emailing us at support@audio-issues.com

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Use of Cookies and Web Beacons

We may collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.

We may use cookies to help you personalize your online experience. Cookies are identifiers that are transferred to your computer’s hard drive through your Web browser to enable our systems to recognize your browser. The purpose of a cookie is to tell the Web server that you have returned to a specific page.

You have the ability to accept or decline cookies by modifying your Web browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site.

A web beacon is a transparent image file used to monitor your journey around a single website or collection of sites. They are also referred to as web bugs and are commonly used by sites that hire third-party services to monitor traffic. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a web site.

We may serve third-party advertisements that use cookies and web beacons in the course of ads being served on our web site to ascertain how many times you’ve seen an advertisement. No personally identifiable information you give us is provided to them for cookie or web beacon use, so they cannot personally identify you with that information on our web site.

Some third-party advertisements may be provided by Google, which uses cookies to serve ads on this site. Google uses the DART cookie, which enables it to serve ads to our users based on their visits to this site and other sites on the Web. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

Browsers can be set to accept or reject cookies or notify you when a cookie is being sent. Privacy software can be used to override web beacons. Taking either of these actions shouldn’t cause a problem with our site, should you so choose.

Antispam Policy

You are added to our newsletter database when you opt-in on the website with their email address. After completing our registration process which involves clicking an activation link sent to his/her email account the user becomes a Newsletter Subscriber. Our email communications with our Newsletter Subscribers is based solely on their permission.

What Is Spam?

Spam is unsolicited email also known as Unsolicited Commercial Email (UCE). It involves emails sent to users who:

  • Have no association with the sender
  • Have registered an account but not opted in to receive commercial emails
  • Have previously opted in but then opted out of receiving commercial emails

Spam is also email communications without a valid reply-to address.

Email Communications

We do not send spam – ever. The goal of our existing email communications is to inform our Newsletter Subscribers of practical production tips and hilarious stories that happens to the owner of the site. They are truly fascinating events sometimes so you must not miss out. The Newsletters include links to our products, information about promotions and ridiculously deprecating jokes about the author.

We do not sell or distribute (for financial gain or for free) or otherwise disclose any partner or customer e-mail addresses to any third parties except when legally required.

Every newsletter contains an Unsubscribe link at the top of the message.

Please make sure you do not flag our emails as ‘Spam’ or ‘Unsolicited’ in your email application. When you register and do not find an activation email in your inbox, check your spam folder.

Non-Personal Information

In some cases, we may collect information about you that is not personally identifiable. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. The information collected is used solely for internal review and not shared with other organizations for commercial purposes.

Release of Information

If this site is sold, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale in order that the service being provided to you may continue. In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honors any opt-out requests you might make of us.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you to the extent that we are required to do so by law; in connection with any legal proceedings or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Except as provided in this privacy policy, we will not provide your information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Security of your personal data

We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Policy amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Your rights

You may instruct us to provide you with any personal information we hold about you.

We provide this privacy policy as a statement to you of our commitment to protect your personal information. If you have submitted personal information through our website and would like that information deleted from our records or would like to update or correct that information, please click on this link and/or use our Contact Me page.

You may instruct us not to process your personal data for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes. You can also instruct us not to use your personal data for marketing purposes by email (to support@audio-issues.com) at any time.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies of third-party websites.

Financial Information

The website does not store your credit card and payment details on our server. The website retains details of your purchases and purchased products in your account, but no sensitive details relating to your payment methods are stored or handled by this site.

Updates and Effective Date

This site reserves the right to make changes in this policy. If there is a material change in our privacy practices, we will indicate on our site that our privacy practices have changed and provide a link to the new privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.

GDPR Compliance

Right of accessYou have the right to ask for a copy of any of your personal Data held by this site(where such Data is held) on payment of a small fee, which will not exceed $10.

Right to recertification: Contact us via support@audio-issues.com if you would like your data to be updated.

Right to erasureContact us viasupport@audio-issues.com if you would like your data to be erased.

Right to restrict processing: Contact us viasupport@audio-issues.com if you would like your data to removed from processing.

Right to data portabilityYou have the right to ask for a copy of any of your personal Data held by this site (where such Data is held) on payment of a small fee, which will not exceed $10.

Agreeing to Terms

If you do not agree to this’ Privacy Policy as posted here on this website, please do not use this site or any services offered by this site.

Your use of this site indicates acceptance of this privacy policy.